This policy applies to the Victor Moreno Tattoo Art website and information submitted through its public forms. It reflects how the website currently works: there are no online payments, personalized ads, or marketing analytics.
1. Who is responsible and what this covers
Victor Moreno Tattoo Art, an independent tattoo studio based in Charlotte, North Carolina, is responsible for the information described in this policy.
This policy covers website visits, appointment inquiries, and reviews submitted through the website. Linked services such as Instagram, Google Maps, or WhatsApp apply their own policies when you choose to visit them.
2. Information we collect
The website does not process payments or request medical records. Do not include diagnoses, clinical photographs, identity documents, or other highly sensitive information in the contact form. Health information needed to provide a service will be requested separately during a consultation or appointment.
- Appointment inquiries: name, email address or phone number, preferred style, message, an optional reference photograph, language, contact confirmation, and management dates.
- Reviews: name, optional email address, rating, review text, language, publication permission, and moderation status.
- Communications: the content and contact details you share if a conversation continues by email, phone, WhatsApp, or social media.
- Basic technical data: IP address, browser, device, date, time, requested resources, and security events that may appear in server logs.
3. How we use information
We do not use submitted data for behavioral advertising, profiling, or automated decisions.
- Respond to inquiries, assess proposals, and coordinate a possible appointment.
- Manage a conversation and the status of an inquiry.
- Verify, moderate, and publish a review when permission has been given.
- Keep the website available, prevent abuse, and protect the private admin area.
- Meet legal obligations, resolve claims, and protect the legitimate rights of the studio or other people.
4. Reviews and public content
A public review may display the approved name, rating, and review text. The email address is not published. Submitting a review does not guarantee publication, and the studio may reject or remove it to protect privacy, prevent unlawful content, or preserve the relevance of the website.
You may withdraw permission for future publication. When the review can be identified, it will be removed from the website within a reasonable time unless a limited copy is needed to address a dispute or legal obligation.
5. Service providers and disclosures
We share information only when needed to operate the website, handle your request, or comply with law. We do not sell or rent personal information.
- Infrastructure and storage: the website may use DigitalOcean for hosting, operational backups, and media files, depending on the production configuration.
- Web fonts: Google Fonts receives the IP address, requested URL, and browser details needed to deliver typefaces. Google states that this service does not set cookies or use this information for targeted advertising.
- Communication channels: the email, telephone, WhatsApp, or social network provider you choose processes the information needed to deliver a message.
- Authorities or advisers: information may be disclosed when required by law or reasonably necessary to protect rights, safety, or service integrity.
- Business transition: if the business is reorganized or transferred, necessary information may pass to a successor subject to this policy or an equivalent notice.
7. Retention and deletion
We keep inquiries and communications while needed to respond, manage the client relationship, maintain reasonable business records, or meet legal obligations. Reviews are kept while published or needed for moderation.
When information is no longer needed, it is deleted, anonymized, or kept with restricted access when required for legal, accounting, security, or claim-related reasons.
8. Security
We use reasonable access controls, authentication, request limits, and technical maintenance to protect information. No Internet-connected system can guarantee absolute security.
If a breach requires notice under applicable North Carolina law, affected people will be informed without unreasonable delay and steps will be taken to contain the incident.
9. Your choices
You may ask to access, correct, or delete information you submitted, withdraw publication permission, or ask us to stop contacting you about an inquiry.
To protect information, we may request reasonable details to verify your identity and locate the record. A request may be limited when retention is required for security, fraud prevention, legal compliance, or the defense of claims.
The website does not sell data or serve targeted advertising, so there is no sale or advertising profile that you need to opt out of.
10. Children
The website is intended for a general audience, but tattoo inquiries must be made by adults. Victor Moreno Tattoo Art does not tattoo anyone under 18 in North Carolina.
We do not knowingly collect information from children under 13. A parent or guardian who believes a child submitted information may request its deletion.
11. International visitors
The studio and its primary infrastructure operate in the United States. If you visit from another country, information may be processed in the United States, where data protection rules may differ from those in your country.
We will honor mandatory privacy rights that apply based on your location when required.
12. Changes and contact
We may update this policy to reflect legal or technical changes. The date at the top shows the latest revision. If a change materially affects how previously collected information is used, reasonable notice will be provided.